Helping you support patients and the public

The vast majority of nurses and midwives in the UK provide safe and effective care. However it is important that people raise concerns when they believe the safety of patients or the public is at risk.

We have developed new information for organisations who work with and represent patients and the public across the UK. You can order the new booklet, Complaints against nurses and midwives: Helping you support patients and the public for free and will tell you about:

the role of the Nursing and Midwifery Council
what patients should expect from nurses and midwives
how you can support people who are considering making an allegation or complaint against a nurse or midwife
how we investigate allegations and complaints.

Please take a few moments to find out more information about what you can expect and the process involved when we receive a complaint

What people should expect from a nurse or midwife
Situations we investigate
Making a referral to the NMC
When we receive a referral

Created date :: 14/09/2011
Modified date :: 12/12/2011